Alexandria Renew Enterprises CEO Karen Pallansch responds to recent Patch article.
Friday, November 30, 2012
To the editor: From reading the comments on Dana Damico’s article in the Patch on the recent increases in water cleaning rates, I can see there is a certain amount of misinformation and confusion about the water, wastewater and collection system billing and rates that I hope to clear up. I can’t speak for Virginia American Water, but I can discuss Alexandria Renew Enterprises. First, let’s accept the fact that rate increases are driven solely by one thing: environmental mandates, driven by public desire for a clean and safe water environment. In November 2006, the Virginia Department of Environmental Quality (VDEQ) informed wastewater treatment plants throughout the Commonwealth that they would have to remove more nutrients—primarily …
Rate hikes kick in at the same time as Virginia American Water and Alexandria Renew Enterprises roll out new, separated bills.
If your most recent water bill seemed higher than normal, it was. Did you notice that the cost of treating your wastewater went up too? This fall, for the first time, Alexandria residents and businesses received separate bills for their water and the cost of cleaning it. Virginia American Water, which supplies water to homes and businesses in the city and beyond, unexpectedly announced last year it would no longer provide third-party billing services. So, the wastewater treatment costs formerly included on the quarterly bills, were sent separately by Alexandria Renew Enterprises. The company changed its name from the Alexandria Sanitation Authority. The separate bills started appearing in mailboxes in October and immediately alarmed …