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Hollin Hall Pastry Struggles to Recover After Outage

Shop is accepting donations to help bakery stay open following last week’s storm. Calling on loyal patrons to come in and spend, donate.

is accepting donations to help the store get back on its feet following a four-day power outage that spoiled all its supplies and left the shop closed for six days.

The shop reopened Friday with a supply of breakfast pastries and plans to have sweets filling the showcases by Saturday. However, the store’s insurance policy didn’t cover the losses incurred during the power outage, which totaled about $35,000, said General Manager Tammy Swann.

All supplies in refrigerators or freezers were a total loss, Swann said. The shop also runs a wholesale business, supplying local restaurants and hotels with desserts, which will take even longer to restart, she said.

As a small business with little cash on hand, the shop’s owners are asking loyal customers to patronize the business to get cash in the door and consider making a donation to the business.

Swann said due to an oversight by store management, she assumed all losses would be covered by insurance, as was the case with the shop’s previous policy.

“It was an oversight on our part. We didn’t read it,” she said. “So what we’re hoping is we can get an influx of cash in here and get the supplies we need to keep us going, and hope that our creditors will give us a little time to catch back up.”

A donation jar has been placed on the store counter, and Swann said she is considering offering a voucher program in which customters buy, say, 100 vouchers that can be used throughout the year.

“Our customers are great,” Swann said. “They are so helpful and so caring. We are really lucky.”

Anyone wishing to make a donation can visit the store, located at 7920 Fort Hunt Road, or call 703-768-9643.

dusty July 09, 2012 at 03:23 PM
Couldn't agree more.
Greta July 09, 2012 at 04:40 PM
And after they failed to pay taxes a few years ago. Needs new management, new staff and new recipes.
Keith July 11, 2012 at 03:15 AM
Wow - tough crowd. Would you rather have another shuttered space in Hollin Hall to accompany the former Village Wharf? Or do you just prefer to have to drive to Old Town every time you want a bakery? Businesses in small communities sometimes need a little extra support, particularly if we want good ones like Hollin Hall Pastry.
Susan D. July 11, 2012 at 02:40 PM
Really, I guess none of you have ever owned a small business, because if you did, you would fully understand how truly difficult it can be. And I hardly doubt it was an oversight on the management side of the insurance fiasco, most insurances do not cover Acts of God, unless a tree slammed down on the building. They just don't. Running a small mom and pop business is a step up from running your household. Could you go 4 days without the influx of cash, loose all of your belongings and have to come up with 35,000$ in a flash to get yourself up and running again. I think not. You would be crying for the government to come bail you out, and small businesses do not have that option. So unless you are in this person's shoes, you have NO idea what is going on.
Nadia Patnode August 10, 2012 at 03:22 PM
Thanks to the community and everyones gracious support Hollin Hall Pastry Shop has been doing Amazing.. Please come by and get a delicious treat or order a cake for a special event! 703-768-9643 Thank You Again, Nadia Manager

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