announced Monday that its customers will receive a separate bill for wastewater treatment services beginning in October, meaning customers will soon receive two separate bills each quarter for their water service.
Service from AlexRenew, which over the weekend, is currently included in bills from Virginia American Water. The change was necessitated because Virginia American Water announced in 2011 that it would no longer provide third-party billing services.
Virginia American Water will continue to bill its customers quarterly for the cost of supplying water to homes and businesses. AlexRenew will bill customers quarterly as well.
The change will take place in October and requires no action on the part of ratepayers.
AlexRenew serves about 350,000 people in the City of Alexandria and part of Fairfax County, processing an average of 13.5 billion gallons of wastewater every year.
AlexRenew has more information about the billing change on its website.